HUSKY DAYS Return merchandise authorization
In our online store we offer options for product replacement, product return and complaint in case of defect:
| Product replacement | To replace a product, first you must return the product you received packaged and in a good commercial condition. You should pay for the transport cost of returning. If there is a difference in the value you have paid, we will refund the overpaid amount by bank transfer or you will pay the difference. |
| Product return | You can return a product within 30 days of receiving the order. Send the product together with a completed form - electronic or paper. Write a name, a phone and the number of order. You need to pack the parcel well. The products must not show any signs of use or have a damaged commercial appearance. The returned products must be in their original packaging, as well as with the labels and accessories attached to them. The customer pays for the returning. Refunds are made within 14 working days from the date of receipt of the returned shipment on a bank account. |
| Compliant | A defective product which is in warranty period should be returned in clean condition, with a warranty card inluded, if possible in a package. In case of factory defect, the item will be repaired within 10 working days. Replacement of the item is possible in case of irreparable defect. |
You can read more information about the conditions here.